Downloads

Insight Configuration Utility

This Microsoft Windows application installs on your computer, enabling setup of wireless and wired connection, as well as uploading firmware upgrades to the Insight module.

• Installation File (3.0.3.26436 - 9/17/2025 2:49:42 PM): Use this software to configure your Miller Insight module.

Network Connectivity Survey Form

Use this survey to determine how your organization will connect Insight devices to your company network/Internet.

• Survey Form (10 - 2/18/2020 1:38:23 PM): Save and print this form to evaluate the appropriate connectivity method for your company.

14-pin Firmware:

Revision 1.31b

• 14-Pin MAIN Application Program (1.33 - 2/24/2022 1:48:11 PM): 264630W - Fixed enumeration issue occurring with some USB thumb drives.
• 14-pin Battery Change Instructions (1.0 - 6/26/2017 10:42:59 AM): Information to assist in the replacement of a battery for a 14-pin device.

14-Pin/Axcess Radio Firmware

Revision 5.8.1.1

• 14-Pin Radio Module Firmware (GS2011 5.8.1.1 - 5/18/2026 12:39:59 PM): Radio module firmware for 14-Pin and Axcess is updated separately from Insight firmware

ArcAgent for Insight Core Firmware

Firmware package for ArcAgent for Insight Core:

• Update Package (Insight_301496_281210D - 11/25/2019 12:01:50 PM): This package contains all the files required for a firmware update of AAC

Axcess Firmware:

Revision 1.31b

• Axcess MAIN Application Program (1.31b - 4/22/2019 10:40:19 AM): 264284Z - Fixed WiFi static IP configuration bug. This firmware version can be installed using the Insight Configuration Utility v2.2 above. (IMPORTANT: if upgrading from a firmware version prior to v1.19.0 please contact Miller Electric ISG Service Group at (920) 954-3809 for proper procedure and additional files needed.)
• Axcess Battery Change Instructions (1.0 - 6/26/2017 10:45:04 AM): Information to assist in the replacement of a battery for a Axcess device.

Automation Interface Module

Robot Interface

• AIM board update files (293564B - 3/12/2024 9:16:35 AM): The automation interface update files for usb.

Firmware for Deltaweld

Insight for Deltaweld

• Deltaweld Firmware Update package (287456M - 9/30/2025 10:41:44 AM): Elite feeder support

Analytics Tools Help

Analytics Tools Help Document

• Analytics Tools Help Document (1 - 8/4/2017 12:53:30 PM): Analytics Tools Help Document

Notification Of Data Retention Changes

Notification of change in Data Retention Policy

• Notification (4.0 - 3/15/2021 2:06:02 PM): Information

Operator Help

Main pdf document for Operator documentation.

• Insight Operator ID How to (2021 - 5/28/2021 3:10:28 PM): Guide on how to use the Operator ID feature within Insight. Contains step by step instructions, including a system requirements portion informing you on whether or not your system needs to be updated in order to use Operator ID.

Threshold Help

Threshold tools help document

• Threshold Help (1.0 - 9/15/2017 10:42:04 AM): Help document for the thresholds feature.